T&Cs, Privacy and Cookies

Our website is the online shop of Yusuf Menswear. Our address if you need to contact us is

Yusuf Menswear
6 Chad square
Hawthorne Road
Edgbaston
Birmingham
B15 3TQ
0121 454 3363

Customers are free to use our website, but by doing so are agreeing to abide by our terms and conditions.

PAYMENT

We provide a secure payment service through Paypal, which covers a wide range of credit and debit cards. Once payment has been received goods will be shipped.

Suitable safeguards are in place which means that shopping with us can be done with confidence.

RETURNS & REFUNDS

All items sold by Yusuf Menswear are in new condition. If you’re in any way dissatisfied with the goods you have ordered we will exchange them or give you a full refund for the items, provided that you return them to us in their original condition and packaging, unworn and unwashed, with all labels intact and within 14 days of receiving goods.

Please inform us by telephone or email the reason for return .Refunds will then be reimbursed to the cardholder’s credit or debit card on receipt of goods.

Goods posted by us will carry the requisite insurance, and we advise you (the customer) to cover any goods returned to us with the same. We will not hold any responsibility for goods being returned to us that are lost or damaged in transit.

Should you receive goods that are faulty on initial inspection and wish to exchange them for a replacement, we will not charge a delivery fee. Please inform us by telephone 01214543363 or email yusufmenswear@btconnect.com.

Postage will not be refunded on items returned which are not faulty.

Certain items are not refundable, and this will be indicated on the item’s details page and on the basket page.

DELIVERY

Delivery within the UK will be charged at £5 and to Europe £13.95.

Majority of orders will be despatched within 7 days.

DATA PROTECTION & CUSTOMER PRIVACY

When an online purchase is made certain information will be collected, such as customer and transaction details. This information we hold will never be passed or sold on to a third party. The information we gather online may be used to send you promotional material. You will be able to unsubscribe at any time you wish.

GENERAL TERMS

We reserve the right to change any of our terms and conditions without giving prior notice.

All prices are inclusive of VAT and may be changed at any time without prior notice.

Descriptions and photographs are guidelines only and are subject to change or withdrawal from sale at any time.

COMPLAINTS

Complaints will be dealt with promptly and in accordance with UK law. To register a complaint send an email to yusufmenswear@btconnect.com

If you have any further questions on payment, delivery or returns or indeed about any aspect of our goods or service, please feel free to contact us by email yusufmenswear@btconnect.com or telephone 0121 454 3363.

COOKIES

To keep track of shopping basket data, our online shop makes use of 3 cookies:

The first two cookies contain information about the shopping basket as a whole and helps us know when the shopping basket data changes. The final cookie contains a unique code for each customer so that it knows where to find the shopping basket data in the database for each customer. NO PERSONAL INFORMATION IS STORED WITHIN THESE COOKIES.